Overview
We are seeking a detail-oriented and organized Office, Shipping and Assembly Clerk to join our dynamic team in a fast-paced manufacturing facility. The position(s) is full time, Monday through Friday 8 am to 5 pm. Benefits include Paid Time Off, Holiday Pay, Health Insurance, Medical Savings and 401(k) Retirement. Pay depends on experience and is between $15-$20 per hour. The ideal candidate will play a crucial role in reception, sales, shipping, product assembly and product inspection to ensure the efficient flow of the highest quality parts to our customers. This position requires customer service skills, a strong understanding of office and computer operations, basic knowledge of various tools and equipment, and the ability to work closely with others as part of a team.
Responsibilities
- Answering and screening phone calls, providing customer service through sales and account information, taking orders over the phone and by email.
- Maintain inventory accuracy by data entry, physical vs data count reconciliation and updating records as necessary.
- Accurately process and package outgoing shipments, ensuring all items are accounted for and properly documented.
- Use a variety of hand and power tools to fit, join, and secure parts and subassemblies to create a final product.
- Conduct visual inspections and functional tests on individual components and completed assemblies to ensure they meet quality and performance standards.
- Identify and resolve any discrepancies, malfunctions, or defective parts that arise during the assembly process.
- Ensure all work is performed in accordance with quality standards, engineering specifications, and safety protocols.
Qualifications
- Professional verbal skills, active listening to understand needs, clear written communication for emails, and appropriate phone etiquette. The ability to provide a friendly and helpful experience for all visitors and callers is essential.
- Strong skills in prioritizing, managing time, maintaining organized records, and computer operation are necessary (prefer experience with email, Google Sheets, Microsoft Office, and QuickBooks.)
- Previous experience in a shipping role or similar position within a manufacturing facility is preferred.
- Familiarity with warehouse operations, including inventory management systems and shipping software is preferred.
- Strong attention to detail with excellent organizational skills and the ability to work effectively in a team-oriented environment while also being self-motivated is required.
- Mechanical knowledge with the ability to troubleshoot basic equipment issues is advantageous.
- Basic understanding of assembly processes and factory workflows is a plus.
Join us as we continue to grow our operations, providing essential support in our office, shipping and assembly department!
